Trylon Communications  - October 2005
       

Gaining Trust

A recent Gallup survey shows that Americans are beginning to renew their trust in the media. While still lower than previous years, it appears that the confidence level in the media is rebounding from the low levels seen last year. Half of the people surveyed say that they have a great deal or fair amount of trust in the news media, while the other half says they don’t. As can be predicted, the survey’s answers fall squarely along political party lines.

While 69% of Republicans say that they have very little or no trust in the mass media, 70% of Democrats say that they have a great deal or fair amount of trust. Independents were split 50/50.

Eight in 10 Republicans (81%) say the news media are too liberal, while 15% say they are about right, and just 3% say they are too conservative. Among Democrats, a majority (57%) says the news media are just about right, while the rest are almost equally divided in their description of the news media as too liberal (18%) and too conservative (23%).

When Gallup (a Trylon client) first started asking this question in 1972, trust and confidence in the mass media was much higher than it is today. At that time 68% of Americans expressed confidence in the media, and the high point on this measure came in 1976, when 72% of respondents said they had a great deal or fair amount of trust and confidence in the media.

Gallup resurrected the question in 1997, and found that this sentiment had declined substantially. Still, a majority of Americans (53%) expressed confidence in the media. These results showed only modest variations between 1997 and 2003 before dropping substantially to 44% last year, matching the low point of the trend.

The revelations of the past few years, such as the video news release scandals of the Bush administration, the public embarrassment of news reporters being found to simply make up stories, and other journalistic lows have undermined the confidence of the public in all media.